This November, our Power Lunch will be held as the 2022 Customer Service Training Manager Luncheon. Managers and owners are invited to learn the specifics and benefits of putting your employees first. This luncheon will take place on November 15th from 12pm-2pm.
In addition to our Manager Luncheon, businesses can sign up their frontline workers for Rolling Out the Red Carpet. The Frontline Customer Service Workshops will be on November 15th from 4pm to 6pm or November 16th from 9am to 11am. Both workshops will cover the same material, so sign up for whichever one will suit your employees best. This workshop will equip your employees with the tools to give every customer the celebrity treatment by providing exceptional customer service.
Get your employees ready for the winter rush and register today!
About the Speaker
*Due to unforeseen circumstances, there has been a recent speaker change.
Rebecca Morgan, CSP, CMC, CVP, is an international speaker, trainer and consultant specializing in creating customer service and management excellence. She's appeared on 60 Minutes, Oprah, the Wall Street Journal, Forbes.com, National Public Radio and USA Today as well as international media.
Rebecca is the bestselling author of 28 books. Two have sold over 250,000 copies each and have been translated into 9 languages.
Many recognizable organizations have engaged Rebecca to develop creative solutions to their situations. These include: Apple, Hewlett-Packard, Adobe, Microsoft, Singapore Airlines, Wells Fargo Bank, New York Life Insurance, ING-Singapore, Shangri-La Hotels and Stanford University, among many, many more.
She is an exemplary trusted resource who partners with clients to accomplish high ROI on their key-talent development projects. Her customized presentations are thought-provoking, highly interactive, and full of immediately usable ideas. She knows what works. Since 1980 she's transformed executives, managers, salespeople and customer support staff into much more effective workplace contributors.