Owner Relations Manager
Do you have clerical experience? Sierra Employment is currently hiring?Owner Relations Manager positions in?Mammoth Lakes, CA.
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Details for?Owner Relations Manager?position:
- $24-28 / Hour
- Full-Time | Temp-to-Hire
- Weekly Pay
- Frequent Travel
Job Duties for?Owner Relations Manager:
- Build and maintain strong homeowner relationships to improve satisfaction, property performance, and retention
- Serve as the primary point of contact for assigned homeowners and properties
- Communicate proactively, respond quickly to questions and concerns, and manage expectations
- Conduct regular property reviews and share recommendations to improve guest satisfaction and rental results
- Assist with onboarding new homeowners and properties
- Identify property upgrades, furnishings, décor updates, and amenity improvements that increase bookings and nightly rates
- Coordinate vendor estimates, approved improvement projects, and quality completion of installations
- Work with Maintenance and Housekeeping to prioritize repairs and resolve guest-impacting issues promptly
- Review inspection reports, inventory reports, and deep cleaning schedules, and follow up on recurring issues
- Coordinate seasonal readiness and ensure homes meet company quality standards
- Send seasonal newsletters, property updates, and owner education on industry trends and best practices
- Follow all policies and procedures in place
- Completes any other related tasks as needed
Qualifications and Desired Skills for?Owner Relations Manager:
- High school diploma or equivalent
- Valid driver’s license and reliable transportation
- 2+ years of experience in vacation rental management, hospitality, real estate, or property management
- Strong communication, relationship-building, conflict resolution, and customer service skills
- Highly organized with the ability to manage multiple priorities, projects, and deadlines
- Proficient in Google Workspace and property management software, Escapia preferred
- Experience with vendor coordination, property inspections, and home issue resolution preferred
- Strong verbal and written communication skills
- Strong rapport-building skills for positive first impressions
- Proficient in multitasking and maintaining an organized work environment
- Accurate information handling and completion of administrative tasks
- Consistently polished appearance and polite demeanor
- Outgoing, detail-oriented, process-driven individual with relevant experience
- Ability to stoop, bend, squat, kneel, twist, reach, and be able to lift up to 25lbs
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If you have the experience and skills we're looking for, apply to Luttrell Staffing today! Call or text (760) 924-0523. We are an equal-opportunity employer.
#HMGDNS
Year Round vs. Seasonal: Year Round
Full-time vs. Part-time: Full-time
